24/7 Computer Repair Services
PC IN THE PINK - Repair, Maintenance, Service and Data RecoveryPhone: (214) 402 - 7794
Email: service@PCInThePink.com
24/7 IT Services
You can call 24 hours a day, 7 days a week to request an onsite service call and we will be at your door within 24 hours, often on the same day you call.
Remote Assistance
We can assist you in resolving issues remotely over the Internet within MINUTES rather than hours over a secure 256 bit encrypted internet connection.
Troubleshooting
We can assist you troubleshoot the problem you my experience at home or at the office with hardware and software.
Data Recovery
Data recovery from damaged or corrupted hard drives, partition recovery, missing/lost drives, deleted files.
Silver Service Plan
Basic Network and Systems Maintenance
This plan is geared toward basic network and system maintenance. Companies that have simple networks with no advanced services or specialized applications can take advantage of this economy plan. This plan includes remote monitoring, a monthly number of allotted remote administration and scheduled maintenance hours and a 20% discount on the same-day emergency service base rate.
Maintenance provided by the Silver Service Plan include:
- Monitor and maintain your network, servers and workstations from our remote monitoring facility and perform onsite maintenance as needed.
- Perform repairs and replacements on all systems as needed.
- Regularly verify all systems have security hot-fixes installed.
- Apply system service packs when released and test.
- Implement and maintain antivirus strategy to include verifying antivirus dat files up to date on both servers and workstations.
- Verify that data backups are scheduled correctly and being performed as planned.
- Monitor fault tolerant systems for required maintenance.
- Maintain user's security levels and update access policies as requested.
- Add and remove users as needed.
- Compile monthly reports on network health.
Pricing is based on network size and structure.
